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Warranty

Every Loomi Glide carries a 90-day warranty from the day it is delivered.

  • 90days

    covered, from the day of delivery

  • 7business days

    to refund, once a claim is accepted

  • 1message

    to start a claim, with a short video

What is covered

A device that stops charging, stops lighting up, or whose buttons or pulse stop working in normal use. A covered device is replaced or refunded.

What is not

Damage from a fall, from submerging it in water, from opening the device, or from use against the instructions. Normal wear of the finish.

How to claim

Write from the contact page with the order number and a short video of the problem. The reply says what happens next.